All body shops are not the same. That’s why choosing the right body shop is important. A reputable body shop employing trained, competent technicians, following recommended repair procedures, using the proper tools and equipment, and operating in an ethical manner can make a big difference not only in how your car is repaired, but equally important, how you’ll feel about driving your car afterwards.
The average person can’t tell if a shop has the proper tools and equipment or not. But there are a few things you should look for, and questions you can ask.
First, look at the shop’s work area. A relatively clean, organized shop is a sign of professionalism. Just because body work can sometimes be messy and dirty, doesn’t mean that the shop should look that way.
Next, look for plaques or certificates stating the shop is a current member of the local Better Business Bureau or are members of local, regional, or national trade organizations such as a state auto body association.
Ask what kind of training the shop technicians have had, or if they are certified or recognized by some entity. Some examples are listed below. You may also want to ask about the criteria for certification or what the training includes.